At Pattuvaa, we strive to ensure that our customers are satisfied with their purchases. Please read our return and exchange policy carefully.

Return Policy

• 7-Day Return: You can return your purchase for any reason within 7 days. 
• Return Charge: All returns are free
• Return Process: To initiate a return, please contact us on Instagram. Provide your order number and any relevant details.

Exchange Policy

• Product Exchange: Exchanges are available for any other product in our collection. If you wish to exchange your purchase, please contact our customer service team within 7 days of receiving your order.
• Condition for Exchange: The product must be in its original condition, unused, and with all tags intact.

How to Initiate a Return or Exchange

1. Contact Us on Instagram: Reach out to our customer service team on Instagram within the specified timeframe.
2. Provide Details: Provide your order number, reason for return or exchange, and photos if applicable (in case of damaged items).
3. Follow Instructions: Follow the instructions provided by our customer service team to complete the return or exchange process.

Note: We reserve the right to refuse returns or exchanges if the products do not meet our policy conditions.

Returns are only accepted for damaged products. If you receive a damaged product, you are eligible for a return. Please contact our customer service on Instagram within 48 hours of receiving the product with proof of damage. Returns for reasons related to quality not meeting personal expectations are not available, as we ensure all our products meet high-quality standards before dispatch

Thank you for shopping with Pattuvaa. We appreciate your understanding and cooperation.